FAQ

Frequently Asked Questions

Are we a manufacturer?

Yes, we are a professional glass bottle manufacturer. We have a production base of about 30,000 square meters and can tailor glass bottle products of various bottle types and various parameters for customers.

How to customize products according to your needs?

Due to the particularity of glass products, most customers have to customize products according to their own needs, the customization process:
1. Understand the requirements and make a preliminary quotation;
2. Mail samples to us;
3. Pay the cost of proofing;
4. Produce samples according to your needs;
5. Mail samples to you and confirm the order quantity;
6. Get the final quotation;
7. Sign the contract and pay the full payment;
8. Produce goods;
9. Determine the shipping method and deliver the goods for you.

How to sign the contract and pay?

We will first prepare the contract and send it to you by email. When you receive the contract, please print it out, sign and seal it, scan it into an electronic document and send it to us by email. When signing the contract, please pay the total price of the goods in a public-to-public transfer.

How long is the production cycle?

The production cycle is determined according to the process and quantity of the product you need. Therefore, before placing an order, we will check the process requirements and quantity with you to determine the production cycle.

What transportation method is used?

Generally, sea transportation is used. But, of course, you can also choose according to your needs.

How long does it take for transportation?

The transportation time needs to be determined according to the transportation method and the receiving place, and we will mail it to you as soon as the product is produced.

How to apply for after-sales service if there is a problem with the product quality?

If you find that there is a problem with the product quality after receiving the goods, please get in touch with us as soon as possible, and we will check whether the goods are damaged due to transportation or product quality problems. We will strictly control the products during the production process, and we will resolutely destroy the unqualified products.

Worldwide Shipping

Fast delivery worldwide, providing services beyond expectations anywhere in the world.

Best Quality

Forge products with true feelings and build quality with love.

Best Offers

The supply is sufficient, and the best quotation can be provided according to your product needs.

Secure Payments

We adopt a public-to-public payment method to ensure your payment security.